OS installation for 1 x Intel/AMD systems only, excluding hardware

​​OS installation

• Perform pre-installation checklist 
• Reboot system to check it is in proper working condition (if possible) 
• To perform OS installation 
• Install patches if required 
• Verify the configurations with customer 

Deliverable 

• Submit ECS service report 

Customer Responsibilities

• Complete data backup if HW is an existing system before start of OS installation 
• Provide media and license to ECS engineer 
• Ensure HW is free of any pre-existing system issue 

General Assumptions 

• Any rework or out of scope requests by customer is chargeable 
• OS installation service is applicable for Windows, Linux 
• Service is based on weekday, working office hours 

Out of scope 

• Installation or procedural documentation 
• UAT, project management, onsite standby 
• OS hardening, install and configure of 3rd party software 
• Data backup/restoration/recovery/migration service 
• Troubleshooting or problem resolution for any pre-existing system issue