OS installation for 1 x Intel/AMD server (1-4U) only, excluding hardware.

OS installation

• Perform pre-installation checklist
• Reboot system to check it is in proper working condition (if possible)
• To perform OS installation
• Install patches if required
• Verify the configurations with customer

Deliverable

• Submit ECS service report

Customer Responsibilities

• Complete data backup if HW is an existing system before start of OS installation
• Provide media and license to ECS engineer
• Ensure HW is free of any pre-existing system issue

General Assumptions

• Any rework or out of scope requests by customer is chargeable
• OS installation service is applicable for Windows, Linux
• Service is based on weekday, working office hours

Out of scope

• Installation or procedural documentation
• UAT, project management, onsite standby
• OS hardening, install and configure of 3rd party software
• Data backup/restoration service
• Troubleshooting or problem resolution for any pre-existing system issue